Creatively bringing your family tree to print with word art.

Why?  A gift as unique as your family - celebrate your roots!

 

• The perfect gift for "hard-to-buy-for" parents & grandparents.

 

• Easy to follow, step-by-step design process.

 

• Our designs work well for both small & large families, with multiple generation options.

 

• Awesome gift idea for milestone birthday or anniversary celebrations.

 

• Printed on high quality 45 lbs photo matte paper - ready for framing when you receive it.

 

• The designs can grow with your family, as edits (e.g. new baby) can be added for a small additional fee.

 

• A group gift made easy!  Additional copies of the same tree are very affordable!

 

• We can accommodate requests to honour loved ones who have passed away - please inquire.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Frequently Asked Questions

 

 

1.  What print sizes are available?

 

We offer 8 x 10" and 8.5 x 11" print sizes for $48.95.

Larger sizes (such as 11x14" and above) start at $53.95.

 

2.  How much does it cost to ship?

 

Within Canada - 8 x 10" and 8.5 x 11" print sizes ship for $3.50.  Larger sizes typically ship for $12 - $15 (quote provided with inquiry.)

 

To the United States - 8 x 10" and 8.5 x 11" print sizes ship for $8.  Larger sizes typically ship for $20 (quote provided with inquiry.)

 

Other International Destinations - please contact us for shipping estimate.

 

3.  Do the prints come framed?

 

No, you are responsible to frame your print yourself.  We ship the PRINT ONLY - no matte or frame included.

 

4.  How do I select colours for my design (if applicable)? 

 

We provide a colour swatch selection sheet for you.  If you have a particular colour in mind and don't see it on the sheet, we will work with you to create your very own swatch options during the design process.

 

5.  How do I provide you with my family's information?

 

We have fillable pdf forms for you to complete to help organize your details.  Alternatively, you may provide the information in a format that works well for you (e.g. a spreadsheet, over email, etc...) 

 

6.  How long does it take to process an order?

 

This depends on several factors and it is best to ask us for the most current time estimate.  However, based upon experience we estimate 3 to 5 days from beginning to end for the design time.  This can vary depending on our current workload and even more so on how promptly you respond to our emails during the design process.  If you are quick, it makes our part more efficient as well.

 

7.  What forms of payment do you accept and when is payment due?

 

a)  You can pay via PayPal by providing us with your email address.  We will send you an invoice through PayPal.

 

b)  You can order designs through our Etsy Shop.  We accept PayPal or credit card through direct checkout on Etsy. 

 

c)  Alternatively, you can pay us by email money transfer to designmolloy@gmail.com. 

Set up security question - Where does the name Molloy come from?  Answer: Ireland

 

Payment is due in full before any design work is started.

 

8.  What is your refund / return policy?

 

Due to the custom nature of our designs, refunds are not available once we have started work on your personalized design.  We provide a digital proof to you and this provides you the opportunity to review your order before we proceed with printing.  Excellent customer service is an integral part of who we are, which is why we provide up to two edits after the first proof, at no charge to you. Further work requested beyond these complimentary edits are subject to fees, and no further work will be completed until we provide a quote to you and you accept and pay in full. To date, we have never been asked for further edits by a client beyond the two provided.

 

If you are unhappy with your order for any reason, please contact us within 3 working days of receiving your design.

We will do our best to resolve the problem quickly.

 

9.  How do I get started?

 

Contact us!  We would love to create your family tree!

 

 

                                                                     Click to enlarge any of the pictures in the gallery.